Refund Policy

This Refund Policy explains how billing and refunds work for paid Token Watch subscriptions purchased through the Service at app.aztokenwatch.com. Token Watch is operated by Maksym Vostruhin, an individual entrepreneur (FOP) registered in Ukraine. Payments are handled by our Merchant of Record, Paddle, which acts as the reseller and processes billing, taxes, and any refunds. This policy forms part of our Terms of Service.

1. Try before you pay

Token Watch offers a free tier so you can evaluate the Service before committing to a paid plan. We encourage you to use the free tier to confirm that Token Watch fits your needs. Because of this, paid subscriptions are sold on a non-refundable basis as described below.

2. Subscription fees are non-refundable

Payments for paid subscriptions are non-refundable, and we do not provide refunds or credits for partial billing periods, unused time, or features you did not use. This includes both monthly and annual plans. The only exceptions are where a refund is required by applicable law (see section 5) or where we expressly agree otherwise in writing.

3. Cancelling your subscription

You can cancel at any time from within the Service. When you cancel:

• your subscription will not renew, and you will not be charged again;
• your paid features remain available until the end of the billing period you have already paid for; and
• after that period ends, your account moves to the free tier (or is closed, if you choose).

Cancelling stops future charges; it does not generate a refund for the current period.

4. Billing errors and duplicate charges

If you believe you were charged in error — for example, a duplicate charge or a charge after a valid cancellation — contact us within 30 days of the charge and we will look into it with Paddle. If an error is confirmed, it will be corrected, including a refund issued through Paddle where appropriate.

5. Your statutory rights

Nothing in this policy limits any non-waivable rights you may have under mandatory consumer-protection law in your jurisdiction. Where such law gives you a right to a refund that cannot be excluded, that right continues to apply regardless of the terms above.

6. Changes to this policy

We may update this Refund Policy from time to time. When we make material changes, we will update the “Last updated” date above. The policy in effect at the time of your purchase applies to that purchase.

7. Contact

Questions about billing or this policy? Email contact@aztokenwatch.com and we’ll get back to you.